Shipping & Returns

Online Payment

We accept debit and credit card of Visa and MasterCard. At Checkout page, complete your order details and select "Online Payment - Credit/Debit Card"
Enter your credit card details and click "Submit". The funds will be charged at the same day after the payment process will be completed.

Delivery is handled by postal service. 

Products available on this website can be purchased at any time. Purchases made here will be approved and shipped within 48 working hours. Deliveries will be made at the earliest.

Our schedule for shipments:

International delivery is available on this website.

For every purchase made on this website, an estimated delivery time will be provided. The maximum time for delivery is 21 working days.  No deliveries on National Days.

Remote Area fee

For some country there are remote areas, the Post services will charge extra for those addresses. If your address is on the Remote Area List, we will contact you for more information.

Cancellation

The purchases made on this website are applicable for cancellation. To cancel your order, kindly provide your order number details. To cancel an order which has already been delivered to you, kindly send back the order to us.

We will consider returns once you provide a written request within 3 working days from the initial product delivery date. In case products are delivered in a damaged state, kindly send back the order for inspection. We will require at least 12 working days to check the order for damages. If the damages are genuine, we will send a new product. The shipping charges will be paid by us. You may avail refunds on the order amount. Refund will also be provided in case the product is unavailable.

Refunds

If you are not satisfied with the quality of the product you can get full refund without shipping products back.

The refund amount will be transferred through the original method of payment. We will make the refund if the request has been approved. We will transfer your refund amount excluding the shipping charges. The amount may be transferred either to your MasterCard/VISA or to the bank account which was used for the initial purchase. Cash refunds are not available. We will refund your payment not earlier than 3 working days from the confirmation but within 10 working days.

While transferring refunds, we will not include the shipping charges and handling costs borne by the customer during the purchase of the order. If you wish to return the order, you must bear the shipping charges. The order must also be sent in its original condition. We cannot guarantee that the returns will be accepted by the website. For out-of-stock products, we will transfer refunds.

The products can be returned not later than 30 days ofter delivery. Handling costs - are additional costs that bears the cardholder: it can be fees of the issuer bank for overseas transaction, exchange rate charges and so on.

Contact us

You can dial our listed numbers if you have any queries or suggestions. You can also send in your queries to our email address.